Lab Champions: Jared Marcus on Laboratory Leadership at Hamilton Healthcare System
Explore laboratory leadership, rural healthcare challenges, and the future of lab services with Jared Marcus of Hamilton Healthcare System.
Explore laboratory leadership, rural healthcare challenges, and the future of lab services with Jared Marcus of Hamilton Healthcare System.
Explore Testgo’s clinical laboratory focus, mobile phlebotomy challenges, and what lab leaders can learn from its growth-minded approach.

Interviewer:The rep landscape has changed dramatically in recent years. What’s the biggest challenge today? WayMaker Ventures: Regulations have made traditional lab compensation models unstable. Reps are often stuck waiting months to see if they’ll get paid — or tied to a single lab with limited coverage. Interviewer:How does WayMaker Ventures solve that? WayMaker Ventures: We’re

Interviewer:Many clinics feel burned by labs. Why is trust such a big issue in this space? WayMaker Ventures: The lab industry has long struggled with transparency — especially around billing and coverage. Providers have been promised simplicity, only to deal with denials and patient complaints later. Interviewer:How does WayMaker Ventures approach lab partnerships differently? WayMaker

Interviewer: Why is turnaround time such a critical issue for providers? WayMaker Ventures: Infections don’t wait. When results take five days, a patient may already be worse — or on the wrong treatment. Faster results mean providers can act sooner and with greater confidence. Interviewer: How does WayMaker Ventures improve turnaround times? WayMaker Ventures: Our

Interviewer: Clinics often say lab ordering is one of their biggest operational headaches. Why is that still such a challenge today? WayMaker Ventures: Lab ordering forces clinics to make high-stakes decisions quickly — insurance alignment, turnaround time, and test accuracy — often with very little guidance. Most systems rely on dropdowns or single-lab models that